Showing posts with label Google apologizes after online service stumble. Show all posts
Showing posts with label Google apologizes after online service stumble. Show all posts

Google Apologizes for Internet Problems

Monday, 27 January 2014


Google apologizes after online service stumble

Google apologized after the internet giant’s widely used free email and an array of other services were disrupted by apparent software woes.  

Earlier today most Google uses who used logged I n services like Gmail, Google+, Calendar and Documents found they were unable to access those services for approximately 25 minutes, Google engineering vice president Ben Treynor said in a blog post. For about 10% of users the problem persisted for as much as 30 minutes longer. Google did not disclose the full extent of the Gmail glitch but the brief outage was believed to have affected million of people, including those using the service at work. Complaints were posted online from Europe, Canada, the United States and elsewhere. An online Google Apps tracking dashboard, which indicated that a dozen services – including Gmail and its social network Google+-- had affected was brief or lasted the better part of an hour, please accept our apologies—we strive to make all of Google’s services available and fast for your, all the time, and we missed the mark today. The issue has been resolved, and were are now focused on correcting the bug putting more checks and monitors in place to ensure that this kind of problem does not happen again. Yahoo even tweeted a screen captured of a Google message apologizing for the problem.    

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